Privacy Policy

Last updated: January 1, 2025

Introduction

StatusZen ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our status page hosting and monitoring services ("the Service").

Information We Collect

Information You Provide

  • Account information (name, email, password)
  • Billing information
  • Service configuration data
  • Custom branding assets
  • Support communications

Information Automatically Collected

  • Usage data and analytics
  • Log files and performance metrics
  • Device and browser information
  • IP addresses and location data
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your payments
  • Send service notifications
  • Improve and optimize our platform
  • Respond to your requests and support needs
  • Prevent fraud and abuse

Data Storage and Security

  • All data is encrypted in transit and at rest
  • We use industry-standard security measures
  • Regular security audits and assessments
  • Limited employee access to user data

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • Law enforcement when required by law
  • Third parties in the event of a merger or acquisition

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

Cookies

We use cookies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze site traffic
  • Improve our service

You can control cookie settings through your browser preferences.

Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at: